
Burn error /USB back error.
1. If Burner and NVR are in the same data cable, then separate them. 2. If System uses too much CPU resources. Then please stop
NVR Randomly Rebooting or Shutting Down
Disconnect HDD and boot NVR. If NVR boots without HDD, then HDD has failed or is not compatible. There are following possibilities: Explanation: 1. If
System does not boot
Disconnect, reconnect power and video cables to system. Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not
Video is distorted when searching local records.
There are following possibilities: Explanation: 1. If Video quality setup is too low then reconfigure video quality setup. 2. If Program read error, bit data
Camera Feed is Blurry or Distorted
There are following possibilities: It maybe that the camera is out of focus. The real*time video becomes black and white. If DVR and monitor resistance
Video Loss on Multiple Cameras
There are following possibilities: Firmware may be old. Please upgrade to the latest version. Brightness is 0. Please restore factory default setup. If There is
Video Loss 1 Camera
There are following possibilities: Firmware is not compatible. You will need to upgrade to the latest version. Brightness is 0. Please restore factory default setup.
There is no HDMI output.
If Display is not set in HDMI mode then set to HDMI. If The HDMI connection is not fully set in the connection then configure
I can not connect to the IP camera
1. If you still cannot connect to the IP camera, then check if the DVR supports IP channel or not. Only some series products support
After I connected to the IP channel, there is no video output in the one window or the multiple window mode, but I can see there is bit stream
1. If you checked the steps above, then check the camera setup (such as IP address, manufacturer, port, user name, password, remote channel number and
After I connected to the IP channel, the multiple window output is OK, but there is no one window output.
1. If there is no Check there is video from the IP channel or not. Please go to the main menu->info->System->BPS to view bit stream
After I connected to the IP channel, the single window output is OK, but the multiple windowed output is blank
1. In multi window the output is blank. Check if the sub stream of the camera has been enabled or not (Main Menu->Storage->Record). Solution: substream
I Cannot Connect to the IP Channel
1. I connect the camera to the device and there is no video output. If there is no video then test your power supply or
H Series Web: No Video from Analog or HDCVI Camera
1. I connect the camera to the device and there is no video output. If there is no video then test your power supply or
H Series Web: Camera Initialization
Open SADP Tool (Downloadable from www.eyecontrolcctv.com Learning Hub->Downloads)Checkmark the Inactive camera(s) then you will receive a prompt to enter and confirm the desired password. To finalize click